Identity · Commitment · Delivery
You paid for a service. But did you receive everything you had planned for?
ClauseGap compares what your supplier committed to do with what it actually delivered. Starting from your own contract, we identify the gaps that matter and help you recover what you are owed.
Structured contractsProven gapsCalculated claimsTracked recovery
No credit card · First contract structured in under three minutes
Estimate what you are not claiming
Where does the 3.0% rate come from?
Annual loss = services × spend × rate × 12
= 200 × $240 × 3.0% × 12
= $17,280
Recoverable amount = annual loss × 45%
= $17,280 × 0.45
= $7,77645% is our first-year target, not an observed average.
Estimated annual loss
$17,280
Recoverable · 45%
$7,776
Across 200 services a month at $240, an unclaimed gap of 3.0% represents $17,280 over twelve months.
Recover this $7,776One question: how much did you let slip last year?
The answer is almost always “no idea”. That is exactly the problem.
Lost money almost never shows up in your accounts.
It sits in the gap between what your supplier promised and what it actually delivered. A service that was invoiced but never delivered produces no accounting entry. It produces silence — and nobody weighs up a sum that no system adds up.
What was agreed
What was delivered
Four ordinary situations
Do you recognise one of these situations?
We know there are gaps, but nobody has time to claim them.
The incidents exist — in messages, emails, photos on a tour leader’s phone, a team lead’s memory. None of them is tied to a clause, and evidence you cannot tie to a clause is worth nothing. ClauseGap turns these scattered pieces into usable files, and the on-site step that produces them takes less than two minutes.
Our contracts contain dozens of conditions that nobody checks.
Seasonal rates, guaranteed room categories, occupancy, child policies, supplements, taxes, rebate deadlines. Nobody rereads two hundred contracts a season. ClauseGap structures them and makes every commitment searchable — in plain language, not in queries.
When a problem arises, nobody knows exactly what was planned anymore.
That is the heart of the matter. The agent on site sees what is happening but does not know what was committed; the office knows the contract but was not there. ClauseGap shows the commitment that applies at the moment of the finding, even offline, on the phone of the person recording it.
A small loss is not worth the time it takes to recover it.
That is precisely the problem, and it is what makes the loss structural: $186 of damage, two hours to find the applicable clause, a business relationship to handle with care. The trade-off is quickly made, and it is always the same. ClauseGap automates building the file and tracking the recovery — the trade-off disappears.
Contract
Scattered — PDF, spreadsheet, email, photo
Commitment
Nobody extracts it from the contract
Gap
Not detected, or recorded without evidence that can be tied to it
Claim
Too costly to claim; the trade-off is always the same
Reminder
When someone thinks of it, if anyone does
History
Lost from one season to the next
Money lost
Contract
Structured and searchable
Commitment
Identified, tied to its clause
Gap
Proven — evidence, server timestamp, location
Claim
Calculated — clause invoked, calculation basis
Reminder
Scheduled, with escalation above a threshold
History
Lasting, exportable supplier file
Tracked recovery
A group trip, eight days, three suppliers.
Total left unclaimed on this file
$649
Four ordinary gaps, a single trip. None of them was invoiced.
The default estimate at the top of the page — $17,280 over twelve months — adds up to 27 of these.
| What was committed | What was delivered | Type of gap | Gap |
|---|---|---|---|
| Sea-view room, superior category, 3 nights | Standard room on the street side | Lower category provided | $186 |
| French-speaking guide, full day | English-speaking guide, half day | Contractual language not respected | $240 |
| Private transfer, 4 people | Shared shuttle, 50 min wait | Service not delivered | $95 |
| Half board included, 24 covers | 18 covers served, 2 evenings | Capacity not honoured | $128 |
| Total left unclaimed | $649 | ||
Three of these four lines were reported verbally on site. None of them was invoiced. The fourth never reached the office. Multiply by the number of files in a season.
Count what you let slip last year →ClauseGap connects three things your company manages separately today.
You cannot detect a failure without knowing the commitment. By holding both the structured contract and the recorded delivery, ClauseGap turns a subjective judgement — “the service was poor” — into a measured, enforceable gap. No other player on the market holds this combination.
Identity
Who is your supplier, really?
A single, persistent, verified entity
The same hotel spelled six different ways in your files
Commitment
What did it promise?
Structured, searchable contracts
Two hundred contracts that nobody rereads
Delivery
What did it actually deliver?
Proven, timestamped, located findings
An incident that only existed on a phone
Gap = commitment − delivery
then the gap becomes a claim.
From your contract to your recovered money.
| # | Step | Who acts | Measure |
|---|---|---|---|
| 1 | Upload your contracts — PDF, spreadsheet, CSV, email, scanned image | You | < 90 s per contract |
| 2 | ClauseGap structures them — commitments become searchable, uncertain fields are highlighted | ClauseGap, then you validate | < 4 fields corrected |
| 3 | Your teams record findings — from the field, with evidence, server timestamp and location | Your agent | < 120 s |
| 4 | ClauseGap calculates the claim — applicable clause, calculation basis, amount | ClauseGap | Automatic |
| 5 | You recover and build on it — reminders, recovery, a lasting supplier file | You and ClauseGap | Ongoing tracking |
The machine proposes, you validate. No engine output writes data that can be relied on against a third party without your explicit validation. A claim is never sent automatically. That is what makes every amount defensible — and what protects you as much as us.
Here is what it proposes: a dated file, tied to a clause, with its amount and its calculation basis.
See a real claim file, and download it →Your team should no longer have to choose between “claim it” and “let it go”.
Structure my first contract — no cardOur independence is not a marketing promise.
A supplier cannot buy its position. Here is exactly what it can pay us for, and what no amount of money will ever get it.
A supplier can pay for
- Enriching its self-declared content, labelled “not verified”
- Exporting its reliability file as a PDF
- Having its identity verified at a primary source
No payment, at any price, can
- Change a compliance indicator
- Make a proven finding disappear
- Improve a position in a search result
- Prevent the publication of information about it
- Obtain the name of the buyer who reported it
Maximum share of ClauseGap’s revenue that may come from suppliers
Internal alert at 8% · the actual share is published quarterly, starting from the close of the first quarter of activity.
And no buyer sees another buyer’s data
Organisation A
Its findings
Its negotiated rates
Its claims
Organisation B
Its findings
Its negotiated rates
Its claims
A subscription, and nothing else.
A hidden price on a $79 product signals a negotiation, and therefore doubt. Here are the three plans, what each one unlocks, and what never gets added on top.
Solo
$79/ month
- 40 active contracts
- Unlimited gap findings
- 1 user
- Unlimited field agents
- API access — not included
- Multi-entity — not included
Or $790 / year, instead of $948 — 2 months free
Get startedPro
Best fit$229/ month
- 200 active contracts
- Unlimited gap findings
- Multiple users
- Unlimited field agents
- API access included
- Multi-entity — not included
Or $2,290 / year, instead of $2,748 — 2 months free
Get startedGroup
$690/ month
- Unlimited active contracts
- Unlimited gap findings
- Multiple users
- Unlimited field agents
- API access included
- Multi-entity included
Or $6,900 / year, instead of $8,280 — 2 months free
Contact usA subscription, monthly or yearly, and nothing else. No commission on the sums you recover, no percentage on your files, no usage fees. The amount you see is the amount you pay, and we never hold your funds: your supplier pays you directly.
Prices exclude VAT and are in US dollars — the subscription is billed in US dollars (USD). Your claims, however, carry the currency of their contract: EUR · MAD · TND · XOF · USD · GBP and 149 other ISO 4217 currencies.
You do not have to decide before you have seen your own figures.
Upload your contracts, have your first gaps recorded, and see what that adds up to over a season. 3-month trial, no credit card — you only pay when you choose a plan.
- No commission
- What you recover is yours in full
- Monthly or yearly
- Change billing cycle or plan whenever you like
- We never hold funds
- Your supplier pays you directly
The platform trial lasts 3 months, with no credit card. When it ends, you keep read access to everything you have uploaded — your structured contracts remain yours. You lose the generation of new claims, deadline alerts, and history beyond ninety days. The Solo plan remains the lightest way in.
ClauseGap fits in at every level of your organisation.
- Management and purchasingIdentify what you are losing, recover it, and finally decide on a total that actually exists.
- Contract managersFind instantly what each supplier committed to do — without reopening a forty-page PDF.
- Field teamsTwo minutes on site, and the office stops chasing you. Works without a network.
- FinanceTrack claims, collections, reconciliation — and the ratio between what comes in and what you pay.
Are you a supplier? Your identity, your history and your reliability file are free, and will stay free. What you can do there →
What does everything nobody claims cost you today?
- You already have the contracts.
- You already have the teams.
- You already have the evidence.
- You have already paid for the services.
All that is left is to connect the four.
Recover my claims — no obligationSearch for a companyNo credit card · 3 months · Cancel at any time